FT Customer Satisfaction Specialist (Work From Home) Administrative & Office Jobs - La Puente, CA at Geebo

FT Customer Satisfaction Specialist (Work From Home)

Customer Service / Remote - Anywhere in U.
S/ $18 per hour / Medical, dental, and vision / 401k / PTO - As a Customer Satisfaction Specialist you'll:
Conduct post-purchase customer experience survey calls to gauge customer satisfaction; Send out review survey links to customers to gather feedback and improve customer experience; Ship thank you coins to customers and track and confirm delivery; Monitor various review sites for new posts and respond accordingly; Follow up with appropriate personnel to ensure customer needs were addressed; Flag and notify reporting manager of any potential complaintsHiring Fast >> Recommended Skills Customer Demand Planning Customer Experience Customer Satisfaction Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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